Find answers, learn how to use RetailDesign.ai, and get the support you need.
RetailDesign.ai is an AI-powered commercial interior design platform that helps you create professional designs for offices, stores, restaurants, hotels, resorts, and all commercial spaces in minutes.
Sign up for a free account, open Explore Ideas, describe your store in a sentence and run it. You'll get two design directions in about a minute. Have a floor plan? Use Design Studio (beta) instead.
No design experience is required! Our AI handles all the complex design work—you just need to describe what you want.
Yes. Every new account gets 50 free credits, no card needed, and they never expire. When you need more, pick a monthly plan (Starter, Pro or Studio) or buy credits once. The pricing page shows what each action costs.
Navigate to the Pricing page, select your plan, and complete the payment process. Your upgraded features will be available immediately.
Yes. Cancel any time from Profile → Subscription. You keep paid access until the end of the period you have paid for; nothing you made is deleted.
Design generation typically takes 30-60 seconds. Our AI creates multiple unique design variations in parallel.
Yes. Use Fix Render to change part of a render by typing a sentence (up to 3 takes), or run it again with a modified prompt.
Be specific about space type, style, colors, materials, and key features. Example: 'Modern minimalist office with white walls, wooden desks, and natural lighting.'
Check your internet connection, try again in a few moments, or ensure your prompts don't contain inappropriate content. Contact support if issues persist.
Yes! Our platform is fully responsive. For the best experience with detailed design work, we recommend desktop or laptop.
Absolutely. We use industry-standard security including SSL encryption and secure authentication. We never share your designs without consent.
Still have questions?
Contact support